The challenge
- Product-specific "black folders" held each job's information — safety checks, tool set-up, operator instructions and quality inspections — and were created and maintained by hand.
- The company was growing, including approval as a Tier 1 automotive supplier at the time, and the manual approach was taking more and more resource.
- Research into solutions kept leading to off-the-shelf packages that would not fit the company's own production processes.
How IRDG was involved
- The question was put to the IRDG membership through Members Question Time, as the account puts it, more in hope than expectation.
- Members shared insights and a recommendation that led to a provider the company says it would not otherwise have found.
- IRDG returned the responses in a report; the company shortlisted the solutions of interest.
What the account reports
- A project with the recommended provider was being planned, with work plans being finalised, at the time of the account.
- Real-time tablets, fingerprint identification, and data analysis and visualisation were on the cards to replace the paper folders.
- The company described the planned work as a transformative project. The account does not report its delivery.