The challenge
- CBE, a point-of-sale supplier in Ireland and the UK with growing business in Europe, delivers a large range of projects and wanted to deliver them more efficiently.
- The company was looking for tools that would add value to its software development processes.
How IRDG was involved
- The company's lean product development (LPD) journey began with an IRDG workshop, delivered at the time by Ron Mascitelli.
- It then ran an in-house LPD programme through IRDG, supported by Enterprise Ireland's LeanStart initiative, focused on its product development function.
- The programme covered selecting the right projects, failing fast, mitigating risks, visual workflows, value stream mapping and productivity.
What the account reports
- Employees bought into the process, and the account reports increased communication and knowledge-sharing through show-and-tells.
- The company reports a dramatic improvement in the quantity and efficiency of rollouts and installations in the period before the account. No figures are given.
- Its advice to others: train Lean Champions to keep leadership in-house, and visit companies already using LPD before starting.